Privacy Policy

Last updated: 23 April 2026

1. Introduction

Past2Perfect (“we”, “us”, “our”) is committed to protecting your personal data. This policy explains how we collect, use, store, and safeguard your information when you contact us or use our services.

2. Who we are

Past2Perfect is a UK-based photo restoration service.

For questions about this policy or your rights, contact:

Email: hello@past2perfect.co.uk
Telephone: 07851 839087

3. What information we collect

We may collect and process:

• Your name and contact details
• Information you provide in your enquiry
• Photographs submitted for assessment or restoration
• Communication records
• Basic website usage data, if analytics are used

4. Photographs and sensitive content

Photographs may contain identifiable individuals or sensitive personal information. These images are processed solely for the purpose of providing the requested service.

We do not use submitted images for marketing, training, or portfolio purposes without your explicit written consent.

5. How we use your information

We use your information to:

• Respond to enquiries
• Provide assessments and restoration services
• Communicate with you about your request
• Maintain records of completed work
• Improve our services where appropriate

6. Lawful basis for processing

We process your data under:

• Legitimate interests — responding to enquiries
• Contract — providing restoration services
• Consent — for any optional use of images beyond the service itself

7. Data sharing

We do not sell your data.

Your information may be processed using secure third‑party providers such as:

• Email hosting services
• Cloud storage services
• File transfer tools

These providers act as data processors and operate under appropriate data protection safeguards.

8. International transfers

Some service providers may store data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as the UK Addendum to Standard Contractual Clauses.

9. Data retention

• Submitted images and restored files are stored securely for up to 12 months, unless otherwise agreed.
• Correspondence may be retained for record‑keeping.
• You may request deletion at any time by contacting us at hello@past2perfect.co.uk.

10. Your rights

Under UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Request data portability

11. Data security

We use appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

12. Cookies

This website does not use cookies for tracking or marketing purposes. If that changes, this policy will be updated.

13. Automated decision‑making

Past2Perfect does not use automated decision‑making or profiling.

14. Complaints

If you have concerns about how your data is handled, please contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.

15. Changes to this policy

This policy may be updated from time to time to reflect changes in legal requirements or business practice. The latest version will always be available on this page.